PaintScratch Contact Form

For any questions about Bio Pac or Oasis products please visit this link.

Where is my order?
This has become our most common question lately. Both UPS and the USPS have been delivering much slower lately. Visit Order Status for a tracking number or when your order will ship

Visit Help Center for answers to common questions.

Visit Customer Service & Returns to solve any order problems.

Use Color Request to find out if we can make a color not listed on the site. Do NOT use the form below as we will just refer you to the Color Request link.

Please use our contact form below:

  1. Contact Form Below: Most emails are answered within a few hours. We can help you faster when you fill out the form below.
  2. For help on your painting project, we recommend you first reading the directions. If you have more complex questions, we recommend consulting with a local auto body shop.

  3. Phone
    We do not offer phone support. Please fill out the form below and we will email you back.

Lots of Answers right here!

Before contacting us, take a look at the drop down box below as it has answers to many common questions. If you still need additional help, please contact us by filling out the form below.

Contact Form

Your Name:
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PaintScratch offers free shipping on all orders over $99!

Customer Testimonials

"I can't believe the expediency of your service. I will spread the word, concerning your great service. Regards"
A. Luna
Humble, TX
"I have used your product many times & it is always on the money. Thanks"
E. Pierce
Bennington , VT
"Just wanted to let you know that an order I received for WG2 touch up matched perfectly, unlike the dealer stuff. I will definitely recommend your business. Thanks"
L Goetz
Evesham , NJ

Ready to order? Find your touch up paint color: