PaintScratch Contact Form

For any Bio Pac or Oasis product questions, click this link. Do not use the Bio Pac contact form for PaintScratch correspondence. Use the form below for PaintScratch.

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Visit Help Center for answers to common questions. Visit Customer Service & Returns to solve any order problems. Use the Color Request Form to find out if we can make a color not listed on the site. Do NOT use the form below for color requests. Fill out the Color Request Form.

Please use our contact form below:

  1. Contact Form Below: Most emails are answered within a few hours. We can help you faster when you fill out the form below.
  2. For help on your painting project, we recommend you first reading the directions. If you have more complex questions, we recommend consulting with a local auto body shop.

  3. Phone
    We do not offer phone support. Please fill out the form below and we will email you back.

Lots of Answers right here!

Before contacting us, take a look at the drop down box below as it has answers to many common questions. If you still need additional help, please contact us by filling out the form below.


Contact Form

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Customer Testimonials

"YOUR SITE IS ONE OF THE BETTER SITES I'VE USED. IT 'FLOWS' WELL, AND EASY TO FOLLOW. TO DATE, ALL OF MY ORDERS HAVE BEEN COMPLETED WITHOUT ISSUES. THANKS,"
D.F. - May 2014
Virginia Beach, VA
"Excellent as usual! Ordering by paint kit is a great addition, less thinking involved ;) and I'm sure the results will be as good as they have been in the past. Thanks again!"
Ron M.
Chesterfield , VA
"Thanks for all your assistance in this matter. Your regular e-mail correspondence has been reassuring and representative of the great customer service your company provides."
K. Fogarty
Athens, GA

Ready to order? Find your touch up paint color: