Hassle Free Customer Service - Exceeded My Expectations

When the package arrived, we received two of one item and none of the other. Naturally, I was disappointed and dreading the inconvenience of having to return the extra item and replace it with the missing one. To my surprise, they immediately set things in motion and within hours had shipped the correct item and it arrived at my doorstep in a couple of days. And, they made the process hassle free by not requiring me to jump through hoops or deal with any return! Thank you Paint Scratch for showing how customer service should be done.